Privacy Policy for Go Tickets Pro Website and App
Welcome to Go Tickets Pro! This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (goticketspro.com) and mobile application (“app”). We prioritize the protection of your privacy and are committed to being transparent about our data practices. By using our services, you consent to the collection and use of your information as described in this policy.
Information We Collect
Personal Information: When you create an account, make a purchase, or engage with our services, we may collect personal information such as your name, email address, phone number, billing address, and payment details.
Usage Information: We automatically collect certain information about your device and usage patterns when you access our website or app, including your IP address, browser type, operating system, and interactions with our platform.
Location Information: With your consent, we may collect precise location data from your device to provide location-based services, such as event recommendations and venue suggestions.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, personalize content, and analyze user behavior. These technologies allow us to remember your preferences, track your session, and improve our services.
Social Media and Third-Party Integrations: If you choose to connect your social media accounts or use third-party services through our platform, we may collect information from those accounts or services in accordance with your privacy settings and permissions.
How We Use Your Information
To Provide and Improve Services: We use the information we collect to fulfill your requests, process transactions, and provide customer support. We also analyze user data to improve our website and app functionality, develop new features, and enhance overall user experience.
To Personalize Content and Recommendations: We may use your information to tailor our services, recommendations, and marketing communications to your interests and preferences.
For Marketing and Promotional Purposes: With your consent, we may send you promotional emails, newsletters, and offers about our products, services, and events. You can opt-out of marketing communications at any time through the preferences settings in your account or by contacting us directly.
To Ensure Security and Legal Compliance: We may use your information to detect and prevent fraud, unauthorized access, or illegal activities. Additionally, we may disclose information as required by law or to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of our users and stakeholders.
How We Share Your Information
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, analyzing data, and delivering services. These service providers are contractually obligated to use your information solely for the purposes of providing services to us and are prohibited from using or disclosing it for any other purpose.
Business Partners and Affiliates: We may collaborate with business partners and affiliates to offer integrated services, joint promotions, or co-branded offerings. In such cases, we may share your information with these partners to facilitate the collaboration, subject to your consent where required by applicable law.
Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to a successor entity or disclosed as part of the due diligence process. We will notify you of any such change in ownership or control of your information and provide you with choices regarding the handling of your data.
Aggregate or Anonymized Data: We may aggregate or anonymize your information to create statistical reports, conduct market research, or analyze trends. This aggregated or anonymized data does not personally identify you and may be shared with third parties for various purposes, including business analytics, advertising, and industry insights.
Your Choices and Controls
Access and Correction: You have the right to access, update, or correct inaccuracies in your personal information by logging into your account settings or contacting us directly. We will make reasonable efforts to accommodate your request within a reasonable timeframe.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails and marketing communications by following the unsubscribe instructions provided in the emails or by adjusting your communication preferences in your account settings.
Cookie Preferences: You can manage your cookie preferences and tracking settings through your browser or device settings. Please note that disabling cookies may affect the functionality of our website and app.
Location Tracking: You can control location tracking through your device settings or app permissions. However, disabling location services may limit certain features or functionalities of our services that rely on location data.
Do Not Track Signals: Our website and app do not currently respond to “Do Not Track” signals from web browsers. However, you can adjust your browser settings to enable or disable tracking features as desired.
Additional Information
Data Transfer: We may transfer your information internationally to operate in multiple jurisdictions. We ensure that such transfers comply with relevant data protection laws and regulations and implement appropriate safeguards for cross-border data transfers.
User Rights: You have the right to access, rectify, delete, or restrict the processing of your personal information. To exercise these rights or submit data subject requests, please contact our Data Protection Officer at privacy@goticketspro.com.
Sensitive Information: We do not knowingly collect sensitive information such as health data, biometric data, or information about criminal offenses. If we inadvertently collect such information, we will handle it with additional care and in accordance with applicable laws.
Data Breach Notification: In the event of a data breach involving your personal information, we will notify you promptly in accordance with legal requirements and provide you with relevant information about the breach and recommended actions.
Third-Party Links and Services: Our privacy policy does not apply to third-party websites, apps, or services linked to or integrated with our platform. We encourage you to review the privacy policies of these third parties before engaging with them.
Retention Periods: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we securely delete or anonymize it to prevent identification.
Policy Updates: We may update this Privacy Policy periodically to reflect changes in our data practices. We will notify you of any material changes through email notifications, website banners, or app notifications and encourage you to review the policy regularly.
Accessibility: We strive to make our privacy policy accessible to all users, including those with disabilities. If you require alternative formats or accommodations, please contact us for assistance.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@goticketspro.com. We will respond to your inquiry as soon as possible and strive to address any issues in a timely and transparent manner.
